Forbes

How Mid-Size Professional Service Firms Can Upgrade Their Leadership Operating Models

Leadership is a topic that gets a lot of press and attention. But the concept of a leadership operating model is not very well understood in the professional service industry, in my experience. A ...
Forbes

Why Your Operating Model Matters More Than Your Strategy And Structure

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...
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To use AI the right way, start by auditing your company’s operating model

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow. As an advisor to Fortune 500 companies, here’s a pattern I’ve observed repeatedly ...
Inc

To Use AI the Right Way, Start by Auditing Your Company’s Operating Model

As an advisor to Fortune 500 companies, here’s a pattern I’ve observed repeatedly across large businesses: They make massive investments in AI tools, and then the same outcome follows within ...