At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Fundamental to the management of any successful program is an understanding of and agreement on program goals and objectives. A program is generally deemed successful if it meets predetermined ...

As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

At the time of the methyl isocyanate release at Bhopal, I was working in the corporate offices of a Fortune 50 company. The stillness of the air in the headquarters offices and the questions on the ...

In a survey by Deloitte, more than eight in 10 executives "rated engagement as important or very important." And one of the most effective ways I've found to improve engagement rates and boost ...

As a small business owner, Liz understands the unique challenges entrepreneurs face. Well-versed in the digital landscape, she combines real-world experience in website design, building e-commerce ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...