The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

With another sign that e-commerce has changed retail shopping patterns and the logistics needed to serve it, UPS Inc. said National Returns Day already happened. UPS estimated 1.5 million returns to ...

Retailers are turning to automated returns systems as rising returns volume, staffing costs, and refund fraud place growing ...

Returns are climbing, placing growing pressure on retailers to protect margins and recover lost value. Here’s how ecommerce businesses can process returns more efficiently and get inventory back on ...